Terms of Use

1. Scope

These Terms of Use ("Terms") govern your access to and use of the KeenSight Analytics LLC website at https://www.keensightanalytics.com ("Site"), including all text, graphics, images, articles, case studies, downloadable materials, and other digital content made available through the Site (collectively, "Digital Content"). By accessing or using the Site, you agree to be bound by these Terms.

2. Use of the Website

You may access and use the Site for personal, informational, and lawful business purposes. You may not:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Site, its servers, or its systems
• Introduce viruses, malware, or other harmful code
• Use automated tools (bots, scrapers, crawlers) to access the Site without our prior written consent
• Copy, redistribute, or republish Digital Content without our prior written permission
• Frame, mirror, or otherwise embed the Site or its content within another website
• Misrepresent your identity or affiliation with any person or organization

3. Intellectual Property — Website Content Only

All Digital Content on this Site — including text, graphics, logos, images, layout, code, and overall design — is the property of KeenSight Analytics LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and download Digital Content for personal, non-commercial reference. You may not reproduce, distribute, modify, publicly display, or create derivative works from any Digital Content without our prior written permission.

The KeenSight Analytics name, logo, and related marks are trademarks of KeenSight Analytics LLC. Nothing in these Terms grants you any right to use our trademarks.

4. User-Submitted Information

When you submit information through a contact, consultation, demo, estimate, callback, resource, press, careers, or other inquiry form, you authorize us to use that information to process and respond to the request and to send related operational communications. Submitting an ordinary inquiry does not by itself subscribe you to marketing email.

Marketing email is sent only when you explicitly opt in through a marketing-consent control or use a form whose stated purpose is to subscribe to email updates. Where you explicitly subscribe, the subscription becomes active when the request is accepted; no separate email-confirmation step is required. Marketing messages include an unsubscribe mechanism. All submitted information is handled in accordance with our Privacy Policy.

Submitting a form or subscribing to email updates does not create a client relationship, engagement, or contract with KeenSight Analytics LLC.

5. Digital Content Disclaimer

The Digital Content on this Site is provided for general informational and educational purposes only. It does not constitute professional advice, a consulting recommendation, or an offer to provide services.

While we strive to keep information accurate and current, we make no representations or warranties — express or implied — about the completeness, accuracy, reliability, or suitability of any Digital Content. Any reliance you place on Digital Content is strictly at your own risk.

Case studies, statistics, and performance metrics shared on the Site represent specific client outcomes under specific circumstances. Individual results will vary. Past performance is not indicative of future results.

6. Third-Party Advertising

The Site may display advertisements served by third-party advertising networks, including Google AdSense. These advertisements may use cookies and similar tracking technologies as described in our Cookie Policy. The content and accuracy of third-party advertisements are the responsibility of the respective advertisers. KeenSight Analytics LLC does not endorse any products or services advertised on the Site.

7. Third-Party Links

The Site may contain links to third-party websites, tools, or resources. These links are provided for convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. Accessing third-party sites is at your own risk.

8. Limitation of Liability — Website Use Only

To the maximum extent permitted by law, KeenSight Analytics LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of (or inability to use) the Site or its Digital Content.

This limitation applies to damages arising from: errors or omissions in Digital Content, inability to access the Site, viruses or malware transmitted through the Site, unauthorized access to your data transmitted through the Site, or any other matter relating to the Site.

9. Indemnification

You agree to indemnify, defend, and hold harmless KeenSight Analytics LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.

11. Changes to These Terms

We may update these Terms at any time. The updated version will be indicated by the "Last updated" date at the top of this page. Changes take effect immediately upon posting. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

13. Entire Agreement — Website Only

These Terms, together with the Privacy Policy, Cookie Policy, and Disclaimer, constitute the entire agreement between you and KeenSight Analytics LLC regarding use of the Site and its Digital Content. These Terms do not modify, supersede, or form part of any consulting agreement, MSA, SOW, NDA, or other signed contract.

14. Contact

For questions about these Terms of Use, contact us at:

KeenSight Analytics LLC
Email: legal@keensightanalytics.com
Website: Contact Form